Learning to Love My Superpower: One Customer’s Story of Confidence, Freedom, and Life with Incontinence

NorthShore Care Supply June 19, 2026

A smiling man jogs along a paved path in a green park, surrounded by trees and sunlight on a clear day.

Issah S. shares his story

I was born so premature that my doctors weren’t sure I’d make it to my first birthday. They warned my parents that, if I did, I’d likely face a lifetime of medical complications. Thankfully, the only major condition that stayed with me was mixed urinary incontinence — a combination of stress and urge urinary incontinence. That means I’ve worn protective underwear my entire life.

Growing up, I did everything I could to hide it. No sleepovers. No sports. No extracurriculars. In gym class, I changed in the private stalls. In drama class, I volunteered as a stagehand just to avoid costume changes. Even shopping for clothes felt risky — one wrong waistband could give away my biggest secret.

It was exhausting living with that much shame. I constantly felt like I had to protect two things: my body and my secret. When I started university, I began to understand that my life wasn’t defined by what I wore under my jeans. I started accepting myself — but it wasn’t until I discovered NorthShore Care Supply that everything truly changed. That’s where my superpower confidence came from!

Switching to NorthShore was life-changing. For the first time, I didn’t have to compromise between comfort, discretion, and performance. Their MegaMax Brief gave me the kind of reliability and peace of mind I’d never experienced before — it’s truly the best all-around product for day or night. When they introduced the MegaMax AirLock, it instantly became my go-to for warmer months and high-movement days. It’s breathable, secure, and makes staying active feel effortless. And when I need a pull-up style, NorthShore’s GoSupreme Pull-On Underwear is the only one I trust to keep me completely dry — it’s dependable, discreet, and comfortable enough for all-day wear.

NorthShore doesn’t just stop there either! Their XL Wipes are hands down the best wipes on the market — larger, thicker, and more durable than anything else I’ve tried. They make cleanup quick, simple, and refreshingly easy. And their disposable bags offer the perfect discreet solution when I need to change in public or dispose of used products on the go — clean, odor-free, and subtle.

Because of NorthShore, I finally live life on my terms. I go to the gym. I go on hikes. I go to concerts, theatre productions, the cinema, sporting events, theme parks — you name it. The sky is the limit, and the options are endless! I’m a man in my early 30s living boldly, confidently, and comfortably — something I once thought was impossible.

That confidence extends far beyond my personal life — it’s also transformed my career. Thanks to NorthShore, I can focus on my blooming professional journey without fear or distraction. Long meetings? No problem! Surprise conference calls? Bring them on! Overnight travel, long flights, and multiple layovers? I’ve got it covered — literally! NorthShore gives me the peace of mind to be fully present, professional, and focused no matter what the day brings.

NorthShore gave me the confidence and comfort to call incontinence underwear for what they really are — adult diapers. And you know what? Who cares? Not me — not anymore! Because with NorthShore, I’ve learned that confidence doesn’t come from hiding; it comes from owning your story, crinkles and all.

Beyond the products themselves, NorthShore has redefined what it means to care for their customers. Their easy-to-use website, detailed product info, and the most compassionate customer service team I’ve ever interacted with made me feel truly seen. They treat every person like a human being — with dignity, respect, and kindness.

Because of NorthShore, I don’t live in fear anymore. I live freely, confidently, and comfortably — at home, at work, and everywhere in between. Thank you, NorthShore, for being more than a company— thank you for being a companion that’s changed my life forever for the better.

Thank you for reading our customer stories.

NorthShore works to remove the confusion and isolation surrounding incontinence, helping individuals better understand that “incontinence is very common, often treatable, and regardless, very manageable.” — Adam Greenberg, President & Founder of NorthShore

We are grateful for the opportunity to share these journeys and provide products that help people live life to the fullest.

Learn more about sharing your story through the NorthShore Hero Club.

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